Privacy Policy

1. Introduction

At EpiSafe™, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, mobile app, and products.

2. What We Collect

• Personal Information: Name, email, shipping address (when ordering).
• Health & Safety Data: Allergy type, EpiPen expiration dates, emergency contacts (if entered into the EpiSafe app).
• Device Data: Device ID, Bluetooth status, app usage, and diagnostics (used to improve app functionality).

3. How We Use Your Data

• To send expiration reminders and Bluetooth-based proximity alerts.
• To show emergency contacts or medical info via QR code/NFC.
• To improve our website, app, and customer service experience.
• To process orders and fulfill product warranties.

4. Data Storage

Your data may be stored securely in encrypted cloud services like Firebase or AWS. We do not sell your personal data to third parties.

5. Sharing and Disclosure

We may share minimal data with service providers (e.g., payment processors, shipping platforms) solely to fulfill orders or maintain app functionality. We never share or sell medical or health-related data.

6. Your Rights

• You may update or delete your app data at any time through the settings panel.
• To request data deletion or review under GDPR/CCPA, contact privacy@episafe.co.
• We honor your right to access, correct, or delete your personal data upon request.

7. Children’s Privacy

EpiSafe™ is not intended for use by children under 13. We do not knowingly collect data from children under 13 without verified parental consent.

8. Cookies & Tracking

Our website uses basic cookies for analytics and user session management. You can disable cookies in your browser settings.

9. Updates

This Privacy Policy may be updated periodically. Continued use of our services indicates acceptance of the latest version.

10. Contact Us

EpiSafe LLC · 100 Institute Rd, Worcester, MA 01609
privacy@episafe.co · www.episafe.co